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General
 How can I be a customer of Liratex?
 How can I make a modification in my data?
Shipment
 Can I pick up my order at Liratex?
 What is the delivery time?
 What is the shipping cost?
 Is it possible to deliver the goods on an other delivery address?
Order
 How can I search an item?
 How can I order a product?
 How does I know what in my cart is?
 I want to delete an item in my cart. How do I do this?
 How can I know if you well received my order?
 Can I change my order after confirmation?
Return
 Can I return my order?
Complaints
 I have a complaint concerning my order. What can I do?